Custom pet amenities for hotels, built under your brand

What a complete hotel pet amenity program includes

A pet program is not a product. It is a sequence of moments: the check in, the room, the walk, the meal, the checkout. When those moments are designed as one system, guests notice and post about it. When they are bought piece by piece from different catalogs, guests notice that too.

We build programs around four touchpoints:

• The welcome kit. What the dog gets at check in. Treats, a waste bag dispenser, a bandana or tag, and a card with the dog's name on it. This is the piece guests photograph.
• The bed. The piece that does the most work and fails first. It has to look like it belongs in the room and survive dozens of commercial wash cycles.
• The feeding station. Bowls and a mat that match the room, not a stainless steel bowl from the back of house.
• The retail card. A small card or QR code that lets the guest buy the bed, the bandana, or the kit to take home. This is where the program starts paying for itself.

Some properties add a door hanger, a turndown treat, a walking map, or an in room dining menu for dogs. Those are good additions, but only once the four core pieces are right.

Built for housekeeping, not just the photo

The fastest way to lose money on a pet program is a beautiful bed that cannot be laundered. Before anything else, we ask the housekeeping team how they actually work. The answers change the design.

What we spec for commercial use

• Removable covers with zippers rated for repeated wash and dry cycles, placed where a dog cannot chew them.
• A waterproof inner liner between the cover and the fill, so accidents stay out of the foam.
• Fabric tested at the wash temperatures your laundry uses, including shrinkage and colorfastness, so the navy cover does not come back gray after a month.
• Fill that recovers. Foam density and construction matter more than how plush the sample feels on day one.
• Storage and par levels. How many beds and spare covers per pet friendly room, where they live between stays, and how housekeeping knows which room needs one.

Your brand on every piece

There is a difference between a supplier's product with your logo on it and a program designed to your brand standard. Guests can tell, and so can your brand team.

• Colorways pulled from your brand palette or the room design, not the closest stock color.
• Decoration by embroidery, woven label, debossed leather patch, or print, chosen for how long it lasts in the wash.
• Packaging for the welcome kit that reads as a gift, with your mark and a name card for the dog.
• One visual system across all four touchpoints, so the bed, the bowl, and the kit look like they came from the same place.

For portfolio groups, we also build the program so each flag or property can carry its own identity while sharing the same core products and costs.

What it costs: landed cost per kit, explained

The number that matters is landed cost: what one finished piece costs you, delivered and ready to place in a room. The factory price is only the first line.

Exact numbers depend on the program. We quote every program on landed cost per unit so there are no surprises at rollout.

Two decisions shape the budget more than anything else. First, whether the amenity is complimentary or part of a pet package. A paid package can cover the whole program. Second, whether the bed is a room asset that stays in inventory or a take home item sold to the guest. Those are different products with different specs.

Minimums, and how to order for one property or a portfolio

Minimum order quantities exist because factories have real setup costs: cutting patterns, buying fabric by the roll, setting up embroidery, printing packaging. Most factories push those costs onto you as a high minimum. We work the other way and find the version of the program that fits the quantity you need.

• Single property. Every piece can start at 25 units, beds included. Unit cost is higher at low volume, and we design around that with smart material choices and shared components.
• Small group, 2 to 10 properties. One shared core program with property level decoration. Ordering together brings unit cost down for everyone.
• Portfolio or brand standard. Overseas production at volume, a reorder plan, and a spec that each property can buy against.

See the full program and the room configurator on the hospitality page.

Timeline from brief to beds in rooms

For most portfolio programs, plan on six to nine months from first call to product in rooms.

If you need something on the floor this quarter, a custom program is the wrong tool and we will tell you so. A short term stock solution and a designed program can run in parallel.

Where it is made, and why

We are not a factory. We design the program and manage the factories that build it, domestic and overseas, so you have one point of contact. That independence matters because a manufacturer will always steer you toward what its own line can produce.

• China is strong on sewn goods, foam, packaging, and complex kits, with deep supplier networks and fast sampling.
• India is strong on cotton and canvas textiles, woven goods, and some ceramics, and can be a good cost alternative for the right products.
• Domestic production supports the lowest minimums and fastest turns, at a higher unit cost.

Many programs mix sources: beds from one factory, ceramics from another, kits assembled in the US.

Safety, testing, and treat sourcing

A pet amenity carries your name, so the safety questions are yours too. We build these into the spec from the start:

• Toys and tags sized so they are not a choking risk for small dogs.
• Materials and dyes tested for the US market, including California Proposition 65 where it applies.
• Treats sourced from producers you can name, with ingredient lists guests can read, and clear labeling for allergens.
• Cat friendly versions where needed, since cats have their own safety and size requirements.

Questions about liability coverage and pet policies belong with your insurer and counsel. We make sure the product side gives them nothing to worry about.

Turning the amenity into revenue

A pet program does not have to be a cost center. The properties that get the most out of it treat it like a small retail line:

• A pet package that bundles the kit, the bed, and a treat at a price that covers the program.
• A take home bed sold at the front desk or online, in the same design as the one in the room.
• A retail card with a QR code in every kit, so guests can buy after they get home.
• Branded pieces like bandanas and leashes that guests wear out of the hotel, which is marketing you do not pay for twice.